The entrance to 82 Harley Street — a classic Georgian doorway

Clinical Governance · Private Healthcare

Compliance is Compassion.

The Approach

A more intelligent, personalised approach to governance and regulatory compliance.

Harley Governance was founded in 2025 with a clear purpose: to provide healthcare professionals with a more intelligent, personalised and practical approach to governance and regulatory compliance.

We recognise that no two healthcare organisations operate in exactly the same way. Every provider has its own service model, patient population, regulatory responsibilities and strategic ambitions. For this reason, our support is never generic or one-size-fits-all.

Stronger governance. Safer care. Greater confidence.

The façade of 82 Harley Street, a London terraced townhouse

The strength of the foundation.

01

Specialist

Deep regulatory expertise across private healthcare, aesthetics and surgery.

02

Tailored

Never generic. Every solution is proportionate to your service and risk profile.

03

Embedded

Governance that integrates into day-to-day operations, not a binder on a shelf.

Information Commissioner's Office — ICO registered

Registered & Verified

Registered with the Information Commissioner's Office.

Demonstrating our commitment to data protection, information governance and the regulatory standards expected of modern private healthcare practice.

Service Pillars

Three pillars. One unbreakable foundation.

Every service we deliver rests on a single, unbreakable foundation — built at 82 Harley Street and tailored to the realities of modern private practice.

I

Clinical Governance & Compliance

Bespoke clinical governance frameworks that bring together quality, safety, accountability and continuous improvement — proportionate to your service.

Key Outcomes

  • CQC registration & ongoing compliance support
  • Policy, procedure & SOP development tailored to your service
  • Clinical governance frameworks with effective oversight arrangements
  • Doctor appraisal support and pre-appraisal documentation
II

Risk, Assurance & Patient Safety

A structured, proportionate approach to identifying, assessing and managing risk — strengthening controls and reducing avoidable harm.

Key Outcomes

  • Risk register & risk assessment management
  • Targeted audits for meaningful assurance and improvement
  • Complaints, incidents & duty of candour oversight
  • PSIRF principles applied to promote learning
III

Operational & Regulatory Oversight

Practical systems designed around your clinical environment, protecting patients, staff and visitors while maintaining compliant services.

Key Outcomes

  • Practising privileges appointment, renewal & oversight
  • Infection prevention & control systems
  • PHIN & BCIR submissions, data validation and reporting
  • Role-specific training that strengthens capability
The Harley Governance team at the 82 Harley Street directory
82 Harley Street — the foundation beneath every service.

How We Can Help

Every service we offer — why it matters, and how quickly we can put it in place.

A complete view of the governance, compliance and operational support we deliver across private healthcare, aesthetics and surgery — each one proportionate to your service and risk profile.

CQC Registration & Ongoing Compliance

Operating without CQC registration — or with gaps against the Key Lines of Enquiry — exposes patients and puts your licence to practise at risk.

Implementation

We guide you from application to inspection readiness in weeks, not months.

Policy, Procedure & SOP Development

Out-of-the-box templates rarely fit how your service actually runs, leaving staff unsure and auditors unimpressed.

Implementation

Tailored documentation delivered and embedded within a single working cycle.

Clinical Governance Frameworks

Without clear oversight arrangements, accountability dilutes and improvement stalls.

Implementation

A proportionate framework can be designed and signed off in a few focused sessions.

Doctor Appraisal & Revalidation Support

Missed appraisals block revalidation and undermine your medical workforce planning.

Implementation

Pre-appraisal documentation and structured support handled end-to-end.

Risk Register & Risk Assessment Management

Unstructured risk logs hide the issues that matter and fail to evidence control.

Implementation

A live, prioritised register set up and handed over for your team to maintain.

Targeted Clinical Audits

Generic audits produce noise, not assurance, and rarely drive change.

Implementation

Focused audit cycles designed around your highest-risk pathways.

Complaints, Incidents & Duty of Candour

Poorly handled complaints erode trust and breach regulatory expectations.

Implementation

Oversight and templates that make candour and learning routine.

PSIRF Principles & Patient Safety Learning

Traditional serious incident processes often miss the system learning.

Implementation

We embed Patient Safety Incident Response Framework thinking proportionately.

Practising Privileges Management

Weak appointment and renewal processes create clinical and legal exposure.

Implementation

End-to-end oversight of appointment, renewal and ongoing monitoring.

Infection Prevention & Control Systems

IPC failures are a leading cause of enforcement action in private practice.

Implementation

Practical IPC systems built around your clinical environment.

PHIN & BCIR Submissions & Reporting

Inaccurate or late data submissions attract regulator attention and reputational risk.

Implementation

Validation, submission and reporting handled on your behalf.

Role-Specific Training & Capability

Generic training fails to build the capability your service actually needs.

Implementation

Targeted training delivered to the people who need it, when they need it.

Information Governance & Data Protection

Weak data handling breaches UK GDPR and undermines patient confidence.

Implementation

Policies, DPIAs and staff awareness aligned to ICO expectations.

Inspection Readiness & Mock Inspections

Unprepared inspections surface avoidable findings and enforcement.

Implementation

A structured readiness programme with a full mock inspection before the real one.

Strategic Governance Review & Board Reporting

Leadership needs clear sight of assurance, not operational noise.

Implementation

Concise, decision-ready reporting that fits your governance cadence.

Not sure where to start? Tell us about your service and we'll recommend the right entry point.

Start the dialogue→

Subscription Architecture

Flexible support, engineered to scale with your service.

Choose a monthly subscription for ongoing governance support, or commission a standalone service for a specific project. Every package adapts to your organisation's size, structure and clinical activities.

Hourly advisory rates start from £180 / hr

Essential

from£850/ month

Dependable advisory support across every channel.

  • Telephone Support
  • Email Support
  • WhatsApp Support
  • Video-Call Support
Select Essential

Plus

from£2,000/ month

Advisory support plus customised management systems.

  • All Essential support channels
  • Customised Audit Management
  • Customised Policy & SOP Management
  • Risk Register & Risk Assessment Management
Select Plus

Pro

Recommended
from£3,000/ month

Comprehensive oversight with complaints and inspections.

  • All Plus features
  • Complaints & Incident Management
  • Logs & Checklists Overview
  • Bi-Annual Inspections
Select Pro

Enterprise

from£4,500/ month

Full-service governance with on-site presence.

  • All Pro features
  • Comprehensive Practising Privileges
  • Quarterly Governance Meetings & On-Site Inspections
  • PHIN & Implant Registry (NHS BCIR) Support
Select Enterprise

Prefer a standalone service? Commission focused governance support with clear deliverables and transparent scope — enquire directly.

Harley Governance consultants in consultation at 82 Harley Street
In consultation — a personalised, embedded approach.

The Protocol

Request a strategic briefing.

Contact our team to arrange a complimentary consultation. We will discuss your requirements and recommend the subscription package or standalone service best suited to your organisation.

The entrance to 82 Harley Street with floral arrangements